Privacy Policy
Your privacy matters. Here's how your information is handled
What Information is Collected
Information may include:
- Name and contact information
- Information shared during sessions
- Booking and payment details
- Any information you provide via forms or email
Only information relevant to providing services is collected.
How Your Information is Used
Your information is used to:
- Provide counselling, coaching, and supervision services
- Communicate with you about appointments
- Maintain appropriate records
- Meet legal and ethical obligations
Your information will not be sold or shared for marketing purposes.
Confidentiality
All personal information shared in sessions is treated as confidential.
Limits to confidentiality apply where:
- There is a risk of serious harm to you or others
- Disclosure is required by law
Where possible, this will be discussed with you first.
Use of Recording and AI-Assisted Tools
Sessions may be recorded and AI-assisted tools may be used to support note-taking and the quality of your care. This is always done with your knowledge and consent.
Storage and Security
Your information is stored securely:
- Digital records are kept in secure systems
- Any physical records are stored safely
Reasonable steps are taken to protect your information from loss, misuse, or unauthorised access.
Access and Correction
You have the right to:
- Request access to your personal information
- Request corrections if information is inaccurate
Requests can be made by contacting Chris directly.
Website and Cookies
This website may collect basic usage data (e.g. page visits) to improve performance.
Cookies may be used to enhance your browsing experience.
Third-Party Services
Where third-party platforms are used (e.g. booking systems or video platforms), they have their own privacy policies. Reasonable care is taken to use secure and reputable services.
Updates
This policy may be updated from time to time.
The latest version will always be available on this website.
Contact
If you have any questions about this policy or your information, please get in touch: